Privacy Policy and Terms & Conditions for Macc’s Kitchen
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Effective Date: August 12, 2024
1. Introduction
Welcome to Macc’s Kitchen. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using our services, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions.
2. Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, phone number, billing address, and any other information you provide when booking our services.
● Payment Information: Credit card details and other payment-related information.
● Usage Data: Information about how you use our website and services.
3. How We Use Your Information
We use your information for the following purposes:
● To process your bookings and payments.
● To communicate with you regarding your events and catering services.
● To improve our services and website.
● To comply with legal obligations.
4. Payment Terms
● A 50% deposit is required at the time of booking to secure your event or catering service.
● The remaining balance is due 7 days prior to the scheduled event.
● Payments can be made via credit card, bank transfer, or other accepted methods.
● Failure to make payment by the due date may result in the cancellation of your booking.
When making payments through our platform, different surcharges may apply depending on the payment method chosen. The following outlines the potential surcharges associated with various payment methods:
1. **Credit Card Payments**:
Payments made via credit card may incur a surcharge of up to [X%] of the transaction amount. This fee is applied to cover processing costs charged by credit card companies. The specific percentage will be clearly displayed during the checkout process prior to finalizing your payment.
2. **Bank Transfers**:
Payments made through bank transfers may not have an additional surcharge; however, your bank may impose its own fees. Please check with your bank for any applicable charges on transfers.
3. **Digital Wallets**:
If you choose to use digital wallets (such as PayPal, Apple Pay, etc.), a surcharge of [Y%] may apply depending on the service provider's fee structure. This surcharge will be communicated before the final confirmation of payment.
4. **International Transactions**:
For any international payments, additional surcharges may apply due to currency conversion fees or international transaction fees levied by your bank or payment provider. These fees can vary widely and are not controlled by us.
5. **Promotions and Discounts**:
Please note that any promotional discounts may not apply to the surcharges mentioned above. The total amount, including surcharges, will be clearly displayed in your order summary.
By proceeding with a payment, you acknowledge and accept any applicable surcharges associated with your chosen payment method. For further clarification on any specific fees, please contact our customer service team before completing your transaction.
5. Cancellation Policy
● If you need to cancel your booking, please notify us at least 14 days in advance to receive a 50% refund of your deposit.
● Cancellations made less than 14 days before the event may result in the forfeiture of your deposit.
6. Privacy and Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law.
8. Third-Party Services
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy and Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or Terms & Conditions, please contact us at:
Macc’s Kitchen
Email: cormacwinnell@outlook.com
Phone: 0478007293
Location: Tweed Shire, Australia
By using our services, you acknowledge that you have read and understood this Privacy Policy and Terms & Conditions and agree to be bound by them. Thank you for choosing Macc’s Kitchen!